Contents

  1. What Fillgo is and who this applies to
  2. Data we collect and where it lives
  3. How we use your data
  4. What we do NOT do
  5. Third-party services
  6. Data retention
  7. Your rights
  8. Security
  9. Changes to this policy
  10. Contact us

1. What Fillgo is and who this applies to

Fillgo is a Chrome Extension that auto-fills Indonesian job application forms using data you provide. This policy applies to all users of the Fillgo Chrome Extension, the Fillgo dashboard, and the Fillgo landing page (fillgo.id).

By installing and using Fillgo, you agree to the data practices described here.

2. Data we collect and where it lives

We only collect data that is necessary for the product to work. Here is the complete picture:

Data type Examples Where it lives Why
Account data Email address, display name, tier (Free/Paid) Server Identity verification and license management
Autofill field data Full name, phone, address, NIK, GPA, work history Local only (Chrome storage) Filling your job application forms — never leaves your browser during autofill
CV / document upload Your uploaded PDF resume, KTP, NPWP Ephemeral (processed in memory, not stored) — extracted fields saved to your profile Extracting structured field data so you don't have to type it manually
Profile / field catalogue Parsed fields from your CV: name, education, experience, etc. Server (your account profile) Cloud sync — lets your fields survive reinstalls and carry across devices
Usage events Extension installed, autofill attempted, autofill succeeded Server Understanding product usage to improve accuracy — NO personal field values in these events
Payment reference Transaction ID from payment processor Server Verifying your paid access
Field correction data When you manually fix an autofilled value, we record the field name and corrected value Local only (Chrome storage) Training Fillgo to fill that form more accurately next time

Bottom line on your CV: When you upload a PDF, it is sent to our server, parsed to extract your fields, and then immediately discarded. The raw file is never stored on our servers. Only the structured data (name, address, etc.) is saved to your profile.

3. How we use your data

4. What we do NOT do

5. Third-party services

Fillgo uses a small set of third-party services to operate:

Google Sign-In (optional)

If you choose "Continue with Google", Google authenticates you and shares your email and display name with us. Google's use of your data is governed by Google's Privacy Policy.

Payment processor

One-time payments are processed by our payment provider. We do not receive or store your card number or bank account details — only the transaction reference ID used to verify your purchase.

Sentry (error monitoring)

We use Sentry to catch and report crashes and errors in the extension. Sentry may capture browser environment information (browser version, OS) when an error occurs. Personal field data is not sent to Sentry. Certain high-frequency browser errors (e.g., ResizeObserver) are filtered out before reporting.

6. Data retention

7. Your rights

You have the following rights regarding your data:

To exercise any of these rights, email us at fillgohq@gmail.com. We will respond within 7 business days.

8. Security

9. Changes to this policy

If we make material changes to this policy, we will notify you via email or a notice in the extension before the changes take effect. The "Effective" date at the top of this page will be updated.

Continued use of Fillgo after a change takes effect constitutes acceptance of the updated policy.

10. Contact us

Questions, concerns, or data requests:

Fillgo is operated by the Fillgo Team, Jakarta, Indonesia.